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1-678-494-0306 Outside USA

FAQ


Why use a travel agent?

What should I expect after booking online?

How long will it take for the documents to arrive?

Who do I contact for support?

What is Travel Guard?

What protection does Travel Guard offer?



Q: Why use a travel agent?

A: Despite the belief of some that planning your own vacation will save you money, there are many important benefits to using an experienced travel agent.

  • Save time and money. Researching all travel options is time consuming and often does not get you the best deal.
  • Customized vacations. We first learn about you and what you envision your vacation experience to be. Then, we put together a vacation package that fits your needs and budget.
  • Amenities you can only get from a travel agent. As an experienced member of the travel community, a travel agent can provide you with access to amenities that individuals can’t get on their own.
  • Purchase confidence. Know that your vacation has been planned by an expert and enjoy a more worry free vacation experience.


Q: What should I expect after booking online?

A: After making the purchase, you will receive an email confirmation of your order. You will then be contacted by one of our staff within 24 hours or less regarding the delivery of your documents.


Q: How long will it take for the documents to arrive?

A: Documents will arrive no later than 1 week prior to your departure. However, documents are typically delivered within 2 weeks prior to your departure.


Q: Who do I contact for support?

A: Customers can call us directly toll free at 1-877-750-8434 or send us an email to info@tiditravel.com. We answer our phones 7 days a week and respond promptly to e-mails.


Q: What is Travel Guard?

A: It is travel insurance to protect your purchase in case the unexpected happens. Please visit our travel insurance page.


Q: What protection does Travel Guard offer?

A: Please visit our travel insurance page or contact us to learn more about Travel Guard.